The Lion's Store FAQ
The Lion’s Store is Carolina Christian School’s official online Spirit Wear shop. Every item is custom-made to order through our trusted third-party partner. This means we do not hold inventory, and all products are shipped directly to you. Our goal is to provide high-quality spirit wear while supporting school programs through the profits generated.
About The Lion’s Store
Q: What is The Lion’s Store?
A: It’s an online store offering custom Carolina Christian School apparel and accessories designed for Spirit Wear Days and school pride.
Ordering & Fulfillment
Q: How does the store work?
A: The Lion’s Store is a zero-inventory, made-to-order store. Our third-party partner handles all order processing, printing, and shipping directly to you.
Q: Can Carolina Christian School see my order or the products before shipping?
A: No. The school does not have access to your order details or the products before or after they are shipped.
Returns & Exchanges
Q: Can I return or exchange an item?
A: All sales are final except in cases where an item arrives damaged. If you receive a damaged product, please contact us immediately for assistance. We need to know within days of you receiving your order to be able to help.
Q: What if I ordered the wrong size or don’t like the item?
A: Unfortunately, we cannot accept returns for sizing or preference issues. We kindly ask that you consider donating the item to Carolina Christian School where we can help find a new home for your item.
Shipping
Q: How are items shipped?
A: All products are shipped directly to you from our third-party partner. Shipping times vary based on production and carrier schedules.
Product Details
Q: How are the items printed?
A: Most apparel uses a DTF (Direct-to-Film) process for sharp, vibrant images. Some items may use DTG (Direct-to-Garment) printing.
- Screen Printing: Available only for large bulk orders.
- Embroidery: Noted on the product page and in the item name.
Q: What are the recommended washing instructions for DTF or DTG printed items?
A: To keep your apparel looking great:
- Wash inside out in cold water.
- Use a gentle cycle.
- Avoid bleach and harsh detergents.
- Hang dry or tumble dry on low heat.
- Do not iron directly on the printed design.
Spirit Wear Guidelines
Q: Are all items approved for Spirit Wear Days?
A: Yes, all items are designed for Spirit Wear Days. However, school administration reserves the right to restrict certain styles, such as camo, tie-dye, or non-school colors.
Profits
Q: Where do the profits from The Lion’s Store go?
A: After covering the cost of the item and production, all profits go directly to Carolina Christian School to help advance and support school programs.
Contact
Q: Who do I contact for questions or issues?
A: For damaged items or order-related concerns, please use the contact information provided on the store’s website.